tag:status.custody.coinbase.com,2005:/historyCoinbase Custody Status - Incident History2024-03-04T20:17:34ZCoinbase Custodytag:status.custody.coinbase.com,2005:Incident/200988492024-02-28T18:24:56Z2024-02-28T18:24:56ZTransaction Delays ETH and ERC-20s<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>18:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:27</var> UTC</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends/receives for assets on the Ethereum network (ERC-20s). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/199751542024-02-13T15:03:12Z2024-02-13T15:03:12ZSite Performance<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>15:03</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>14:12</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>14:12</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>13:52</var> UTC</small><br><strong>Investigating</strong> - We are aware that customers may be experiencing increased latency across Coinbase login, buy and sell. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update shortly</p>tag:status.custody.coinbase.com,2005:Incident/198965422024-02-03T02:51:14Z2024-02-03T02:51:14ZDelayed Sends/Receives on Arbitrum<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>02:51</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>21:34</var> UTC</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends and receives on the Arbitrum network. Our team is investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.custody.coinbase.com,2005:Incident/198967472024-02-03T01:27:26Z2024-02-03T01:27:26ZDelayed Sends/Receives on Polygon<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>01:27</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>22:08</var> UTC</small><br><strong>Identified</strong> - We are aware that some users may be experiencing delayed sends and receives on Polygon. Our team is investigating this issue and will provide an update shortly. Rest assured, your funds are safe.Delayed Sends/Receives on Polygon</p>tag:status.custody.coinbase.com,2005:Incident/194392332023-12-14T21:23:39Z2023-12-14T21:23:39ZDelayed Transactions (AVAX)<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>21:23</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>21:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>21:23</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>15:32</var> UTC</small><br><strong>Investigating</strong> - Sends are delayed for Avalanche (AVAX). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/192130572023-11-25T05:14:34Z2023-11-25T05:14:34ZDelayed transactions - Algorand (ALGO)<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>05:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>23:12</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Algorand (ALGO). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/192064702023-11-24T10:15:36Z2023-11-24T10:15:36ZDelayed Transactions (dYdX)<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>10:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>10:15</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>10:15</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>23:48</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for dYdX. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/191819202023-11-20T19:21:21Z2023-11-20T19:21:21ZDelayed Transactions (Cosmos)<p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>19:21</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:02</var> UTC</small><br><strong>Investigating</strong> - Sends & receives are delayed for Cosmos (ATOM). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/190588452023-11-08T20:20:40Z2023-11-08T20:20:40ZFlow (FLOW) Network Upgrade<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:20</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:20</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>15:28</var> UTC</small><br><strong>Investigating</strong> - We are working on Spork Mainnnet 24 and we will be undergoing a scheduled maintenance during this time. FLOW deposits and withdrawals will be disabled while the network undergoes an upgrade.</p>tag:status.custody.coinbase.com,2005:Incident/189821122023-10-31T23:21:25Z2023-10-31T23:21:25ZBase Delayed Transactions<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>23:21</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>23:21</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed on the Base Network. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/188184632023-10-17T13:49:23Z2023-10-17T13:49:23ZBase Delayed Transactions<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>13:49</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>20:59</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed on the Base Network. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/184300612023-09-08T13:05:06Z2023-09-08T13:05:06ZSolana Network Upgrade<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>13:05</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>03:52</var> UTC</small><br><strong>Investigating</strong> - Receives are delayed for Solana Network (SOL). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/181854742023-08-18T20:16:38Z2023-08-18T20:16:38ZDelayed Solana (SOL) deposits<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>20:16</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>14:53</var> UTC</small><br><strong>Investigating</strong> - Deposits are delayed for Solana (SOL). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/181791722023-08-18T00:56:56Z2023-08-18T00:56:56ZDelayed Base Deposits<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>00:56</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>00:19</var> UTC</small><br><strong>Investigating</strong> - Delayed receives for Base. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/181723252023-08-18T00:14:22Z2023-08-18T00:14:22ZDelayed Arbitrum Withdrawals<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>00:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>11:14</var> UTC</small><br><strong>Investigating</strong> - Delayed withdrawals for Arbitrum. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/181642382023-08-17T02:29:28Z2023-08-17T02:29:28ZUS, UK, DE Customers unable to add PayPal as payment method<p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>02:29</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>16:16</var> UTC</small><br><strong>Identified</strong> - Please use an alternate payment method while our teams work on a fix.</p>tag:status.custody.coinbase.com,2005:Incident/181601922023-08-16T21:14:03Z2023-08-16T21:14:03ZDelayed Arbitrum Withdrawals<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>21:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>07:34</var> UTC</small><br><strong>Investigating</strong> - Delayed withdrawals for Arbitrum. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/176672902023-07-10T16:30:44Z2023-07-10T16:30:44ZEOS Cold Storage Withdrawals Delayed<p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>16:30</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>20:06</var> UTC</small><br><strong>Investigating</strong> - Our team is working to resolve delays for EOS cold storage withdrawals. We do not have an ETA at this time, but our teams are working hard to resolve this ASAP.</p>tag:status.custody.coinbase.com,2005:Incident/172377792023-05-27T03:37:44Z2023-05-27T03:37:44ZDelayed Transactions - Polygon<p><small>May <var data-var='date'>27</var>, <var data-var='time'>03:37</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>15:41</var> UTC</small><br><strong>Identified</strong> - We've identified the issue causing prolonged send / receive delays for Polygon (MATIC). We are working on a solution as quickly as possible, but we do expect delays to continue in the meantime.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>11:56</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Polygon. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/172301622023-05-15T03:37:51Z2023-05-15T03:37:51ZDelayed transactions (Stacks - STX)<p><small>May <var data-var='date'>15</var>, <var data-var='time'>03:37</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>03:37</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>16:33</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Stacks (STX). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/172293702023-05-12T22:55:10Z2023-05-12T22:55:10ZDelayed Transactions (ETH / ERC20)<p><small>May <var data-var='date'>12</var>, <var data-var='time'>22:55</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>22:55</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>22:54</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>15:12</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>15:04</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>14:53</var> UTC</small><br><strong>Investigating</strong> - Sends and receives are delayed for ETH / ERC20 on the Optimism and Arbitrum networks. ETH / ERC20 sends and receives on the ethereum network are not impacted. While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/169463322023-05-06T04:42:41Z2023-05-06T04:42:41ZDelayed Transactions (XLM)<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>04:42</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>13:45</var> UTC</small><br><strong>Investigating</strong> - Sends and receives are delayed for Stellar Lumens (XLM). While we work on a fix, your funds remain secure.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>13:35</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>19:20</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Stellar Lumens (XLM). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/169819542023-04-30T18:31:59Z2023-04-30T18:31:59ZDelayed Transactions (FIL)<p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>18:31</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>13:52</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Filecoin (FIL). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/169338802023-04-24T03:50:15Z2023-04-24T03:50:16ZDelayed transactions (ATOM)<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>21:54</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Cosmos (ATOM). While we work on a fix, your funds remain secure.</p>tag:status.custody.coinbase.com,2005:Incident/169068282023-04-19T03:30:12Z2023-04-19T03:30:12ZDelayed Transactions (SOL)<p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>03:30</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>01:40</var> UTC</small><br><strong>Investigating</strong> - Sends/receives are delayed for Solana (SOL). While we work on a fix, your funds remain secure.</p>